EXCHANGE POLICY

Yes we do under these conditions:

• You can claim exchange product within 48 hours after receiving parcels.
• In order to receive the wrong parcel or damaged product Naqshi should be intimated in writing, of return within 12 hours after receiving the product, and the changed product will be delivered within 7 days.
• Articles must not be used, all tags must be intact, and packing should be in its original condition.
• You’ll have to return your previous parcel to us by any courier service feasible to you.
• You will be credited for the cost of the item(s) and applicable taxes. Shipping cost is non-refundable.
• Send us proof of dispatch from your side after returning the old parcel.
• If you receive the wrong parcel or damaged product exchange charges will be zero. If you wish to exchange your product exchange charges will be applied 300/- RS
• For further explanation and facilitation, please contact our representative at duapretsale@gmail.com or +923098020569

• NO REFUND OR EXCHANGE ON SALE ITEM’S AND ITEM’S MADE TO ORDER OR CUSTOMIZED.

ORDER CANCELLATION

If you wish to cancel your order, please confirm us via call, Whatsapp Kids +92923117948850 & Whatsapp Ladies +923098020569 within 24 hours to place order. Once the order has been processed, the “Exchange and Return Policy” Will be applied. You will always receive the confirmation call once your order is confirmed. Dua Pret may decline the orders, if the payment did not go through or the product is out of stock.